Get in touch
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Book an appointment.
We are excited to welcome you to our beautiful Kensington store. Please book an appointment to liaise about bespoke jewellery, view particular pieces or to select gemstones for a custom jewel.
Terms and Conditions
Susannah King London will accept returns on Ready To Ship items within 14 days of receipt, as long as the piece is unworn and in its original packaging and condition.
Contact us to request your return.
For hygiene reasons, pierced earrings may not be returned or refunded. If you would like more details on any piece to help you make a decision, please feel free to contact us and we’d be happy to help.
Personalised or bespoke orders cannot be refunded or returned.
In case of fault or damage, please contact us for assistance. Repairs for damage caused by wear or accident will be chargeable.